Refund/Cancellation Policy

  • We gladly accept returns, exchanges, and cancellations

  • Contact us within: 14 days of delivery

  • Ship items back within: 30 days of delivery

  • Request a cancellation within: 2 days of purchase

  • Custom or personalized items can't be returned or exchanged unless they arrive damaged or defective

  • Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

  • Questions about your order? Contact us: info@AestheticsByVictoriaCook.com

  • Please contact us if you have any problems with your order.